Privacy Policy

Introduction

f88fb ("we", "us", or "our") is committed to protecting the privacy of all users who access our platform at f88fb.pro. This Privacy Policy explains what personal data we collect, how we use it, with whom we may share it, and the choices you have regarding your information. By using the f88fb website or any of its services, you agree to the practices described in this policy.

We serve players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. Our platform supports BDT transactions via bKash, Nagad, and Rocket, and we understand that the privacy of your financial and personal data is paramount to building the trust you place in us.

This policy applies to all information collected through our website, mobile experience, customer support channels, and any promotional or marketing communications we may send to you. Please read this document carefully. If you do not agree with any part of this policy, you should discontinue use of the f88fb platform immediately.

Information We Collect

To provide you with a secure, compliant, and personalised gaming experience, f88fb may collect the following categories of personal information:

• Identity data: full name, date of birth, nationality, and government-issued identification details required for account verification.
• Contact data: email address, phone number, and residential address (including city and district in Bangladesh).
• Financial data: payment method details (bKash account number, Nagad number, Rocket number, bank card details), transaction history, deposit and withdrawal records in BDT.
• Technical data: IP address, device type, operating system, browser type and version, session tokens, and unique device identifiers.
• Usage data: pages visited, games played (cricket betting, live casino, slots, fishing titles), session duration, click patterns, and in-platform behaviour.
• Communications data: records of emails, live-chat transcripts, and support ticket exchanges between you and our customer service team.

We collect this information directly from you at registration and during account use, automatically through cookies and server logs, and occasionally from third-party identity verification or payment service providers. We only collect what is reasonably necessary for the purposes set out in this policy.

How We Use Your Information

f88fb uses collected data solely for legitimate operational, compliance, and service-improvement purposes. Specifically, your information is used to:

• Create, maintain, and secure your f88fb account and verify your identity in compliance with responsible gaming standards.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintain accurate BDT transaction records.
• Provide personalised gaming content, recommend relevant titles, and deliver cricket betting updates, slot promotions, and live casino offers tailored to your preferences.
• Detect, investigate, and prevent fraudulent activity, money laundering, underage access, and other security threats to protect the integrity of our platform.
• Respond to customer support queries, process complaints, and improve the overall quality of our service based on your feedback and usage patterns.
• Send you service-related notifications, security alerts, and, where you have opted in, promotional emails or SMS messages about bonuses and new game launches.

Cookies and Tracking Technologies

f88fb uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how visitors use our platform. A cookie is a small text file stored on your device by your web browser when you visit our site.

We use three main categories of cookies on the f88fb platform:

• Essential cookies: required for core platform functionality — logging in, maintaining session state, processing payments, and keeping your account secure. These cannot be disabled.
• Performance and analytics cookies: help us understand which pages and games are most popular, measure load times, and identify technical issues so we can continually improve the site.
• Preference cookies: remember your language, currency display, and other personalisation settings so you do not need to reconfigure them on every visit.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the f88fb platform and prevent some features from working correctly.

Sharing of Your Information

f88fb does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share certain information with trusted parties in the following limited circumstances:

• Payment processors: we share the minimum data necessary with bKash, Nagad, Rocket, Upay, Visa, and Mastercard to complete your transactions securely and accurately in BDT.
• Identity verification partners: third-party KYC providers may receive your identity documents to confirm you meet our 21+ age requirement and account ownership standards.
• Platform technology providers: hosting, cloud infrastructure, security monitoring, and customer support software vendors who process data strictly on our behalf under binding confidentiality agreements.
• Legal and regulatory authorities: where required by applicable law or a valid legal process, we may disclose your data to governmental or regulatory authorities in Bangladesh.

All third parties with whom we share data are required to handle it in accordance with applicable privacy standards. We do not permit them to use your data for any purpose beyond what is strictly necessary for the service they provide to us.

Data Security

f88fb takes the security of your personal data seriously. We implement a range of technical and organisational safeguards designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These include industry-standard SSL/TLS encryption for all data transmitted between your device and our servers, secure storage of sensitive data using hashing and encryption at rest, and regular security audits of our platform infrastructure.

While we work diligently to maintain robust security practices, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with applicable legal obligations as promptly as practicable.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Account data is generally retained for the duration of your active relationship with f88fb, plus an additional period after account closure as required by applicable law or our internal compliance obligations.

Financial transaction records, including deposit and withdrawal history in BDT, may be retained for longer periods where required by anti-money-laundering or other financial regulations applicable in Bangladesh. When data is no longer required, we securely delete or anonymise it so that it can no longer be associated with you as an individual.

Your Rights Regarding Your Data

As a user of the f88fb platform, you have the following rights in relation to the personal data we hold about you:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any information we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to restrict processing: in certain circumstances, you may ask us to limit how we use your data while a dispute or review is ongoing.
• Right to withdraw consent: where our processing relies on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with our legal obligations.

Third-Party Payment Processors

When you make a deposit or withdrawal on the f88fb platform using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment details are processed directly by those payment service providers. Each provider operates under its own privacy policy, terms of service, and security standards. We encourage you to review the relevant provider's privacy documentation before initiating a transaction.

f88fb is not responsible for the privacy practices of these third-party payment services. We only transmit the data elements required to complete and verify each transaction; we do not store your full card number or mobile banking PIN on our servers.

Age Restriction and Minor Protection

f88fb is strictly an adults-only platform. All users must be 21 years of age or older to register, play, or place bets. We do not knowingly collect or process personal data from individuals under the age of 21. During registration and identity verification, we check submitted documents to confirm age eligibility.

If we become aware that personal data has been collected from a user who is under 21 years of age, we will promptly delete that data, close the associated account, and refund any remaining balance in accordance with our terms. If you believe a minor has accessed the platform, please contact us immediately at [email protected].

Changes to This Privacy Policy

f88fb reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent in-platform notice.

Your continued use of the f88fb platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way f88fb handles your personal data, our support team is ready to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected]